Privacy Policy

Metro Intel ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Legal disclaimer

We may collect several types of information from users of our services, including: personal information, usage data, chatbot data.

We may use the information we collect to provide and maintain our services, provide customer support, process payments and manage subscriptions, monitor usage and detect technical issues and comply with legal obligations.

We DO NOT sell your personal information and may only share your information with third-party vendors that help operate our business or legal requirements.

We implement appropriate technical and organizational security measures to protect your information from unauthorizes access, alteration, disclosure, or destruction.

We retain personal information for as long as necessary to provide our services and comply with legal obligations.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Terms of Service

Policy

These Terms of Service ("Terms") govern your access to and use of the services provided by Metro Intel. By accessing or using our services, you agree to these Terms.

Metro Intel provides artificial intelligence chatbot solutions and related software services for businesses which include AI-powered chatbots, automated customer support tools, website integrations and analytics and conversation insights. We may modify, suspend, or discontinue services at any time.

You agree not to use our services to:

Violate any laws or regulations
Send spam or unsolicited messages
Distribute harmful or malicious content
Attempt to reverse engineer or exploit the platform
Collect personal data unlawfully

We reserve the right to suspend or terminate accounts violating these rules.

Our services use artificial intelligence to generate responses.

You acknowledge that:

AI-generated responses may contain errors
Responses may not always be accurate or appropriate
Businesses remain responsible for information provided to their customers

Metro Intel does not guarantee the accuracy or reliability of AI-generated content.

All software, technology, and platform features provided by Metro Intel remain the intellectual property of Metro Intel.

You may not:

Copy
Resell
Reverse engineer
Redistribute the platform

without written permission.

For any enquires about our Privacy Policy please contact us at info@metrointel.com.au